Return Policy:

At Tu Hai Global , we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

Returns:

You have 7 days from the date of purchase to return the item(s).
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Please include a copy of the packing slip or order confirmation with your return.
Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges:

If you would like to exchange an item for a different size or color, please return your original item and place a new order.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance.
Contact Us:

If you have any questions about our return policy, please contact us at info@tuhaiglobal.com or +918195000643.